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1) Rename card: you can rename the scenario card in order to have a simpler reading of your bot scenario.You will be able to 1) rename the card, 2) move up or 3) move down, 4) duplicate it or 5) delete it. You can edit a card by clicking on, on the top right side of the card. Possible alternative: the a lternative in case of API request failure action is triggered if the API request failsĭo you want to know more about how the API connection works?Ĭlick on this article: Connect your bots to your apps.Choose an API connection and its version design styles for web or mobile (iOS and Android) design, marketing, or developer projects.Send or request information from your API. Want to know more about how intents work? Please read this article: Intents Manager This is triggered if the visitor’s answer is not understood by the bot. Define an alternative to transfer action.

You can delete a choice with the trash iconĪsk a question and detect the user intent.Add choices with the button “+ Add a choice”.Configure your multiple choices and actions.Īsk a question where the user will be able to choose between different options. It will be possible to re-use this data in the successive stages of the scenario by calling it via the tag.The bot will wait for the visitor's response before proceeding to the next stage of the scenario and will record the data collected temporarily, depending on the name or the email you have defined here.Ask your question in the "what do you want to ask" section.The alternative action can be: a transfer, forwarding to another card or closing the conversation.Īsk a question where the user will be able to write the answer Option: For each transfer that your bot will do, you will be able to configure an a lternative to transfer in case there is no availability.
